LocalDeck - Loose USB connection?

MichaelMKKelly

I haven’t had a lot of time to tinker since getting my LocalDeck. a couple of weeks ago but spending some time playing with it today.

I have found that when using the side USB connector that whilst it works it tends to become disconnected fairly easily. it appears that the case prevents the connector from bottoming out which means it works but with only minor wiggling such as the device or cable being moved around on a desk it comes loose and disconnects.

If I remove the PCB from the case and plug into it then it bottoms out and doesn’t come loose

I have tried a couple of other USB cables and they have the same issue so I don’t think its a cable tolerance issue. It is possibly either a case tolerance issue or a PCB connector tolerance issue. is anyone else having similar issues or is it just me?

jms

MichaelMKKelly I have the same issue. All three of my cables (Anker and UGreen) don’t seat properly in the side socket for the reasons you mentioned. The case probably needs an indentation there or something.

AAllport

To keep you in the loop, we are aware of this.
Unfortunately, we lost many of the small tolerances we worked with going into production.

There’s been a few weeks to the case for the next batch, including thickening some parts of the front panel to prevent breakage during transit and widening the USB cutout to ensure it’ll work well with a wide range of cables!