ESPHome doesn't find smart plug

shaftandspanner

Hi all, I have about 10 ESPHome UK Smart Plugs. Two of the devices have been in a box since last Christmas and I recently got them out to check before they get put into use again.

Both plugs flash blue 3 times when plugged in, connect to my home wifi and are discovered by home assistant but they need to be configured with the encryption key (which I no longer have). They are not detected by ESPHome.

If found something online suggesting the plugs could be factory reset by pressing the power button quickly 6 times but this doesn’t seem to do anything. Can anyone help me reset these plugs so I can use them again?

Thanks

RebeccaH

Hi shaftandspanner

Please try visiting the plug’s IP address in your browser. If this is enabled, you’ll be able to upload factory firmware to the plug and reconnect it to HA.

shaftandspanner

RebeccaH Thanks, but I can’t access the web interface either! (currently living my best facepalm moment)

If it were a shelly or a bare ESP I’d be connecting wires and reflashing, I assume that would mean opening the case of these?

RebeccaH

Hi shaftandspanner

Could you please try powering the plug on outside the range of your network. Alternatively, you could turn your WIFI off temporarily. This should cause the plug to broadcast its hotspot. From here, you should be able to reconfigure the plug or reflash the factory image.

Hope this helps!