UK Tasmota Plug issue

DustyMeg

I have a number of plugs and they have been great.
But I have had 2 drop off the WiFi recently and even trying the power cycle as described at https://tasmota.github.io/docs/Device-Recovery/#fast-power-cycle-device-recovery they are still not responding.

They are from 2022-05 (Tas v10.0.0)
No upgrade of the Tasmota version that I can remember.

Any advice on recovering them? Or are they dead and I need to order fresh?

RebeccaH

Hi @DustyMeg

Thanks for dropping by. I’m sorry to read two smart plugs aren’t behaving.

Is the button on the side of the plugs still toggling the relay? If not, the ESP chip may have died prematurely.

If the button does toggle, it’s more likely to be a networking issue. If so, could you please try moving the device closer to your router, restarting your router, etc.

I hope this helps.

DustyMeg

Hi @RebeccaH

The buttons are not working on either, not able to get any power throigh either of them at all.
Seems it’s the esp chip

RebeccaH

Hi @DustyMeg

Thanks for confirming! Please can you email me directly with your order number and I’ll see what I can do.

Please email: help@mylocalbytes.com