Local Bytes Power Plugs - Locked Out

Bradders

I have two plugs and have attempted to add them to ESP home. One seems to show in ESP builder but it is off line the other does not show. I can see them both broadcasting the revised SSID I gave them, I can see them on my router, but can’t ping them.
I am at a loss to know how to move forward, any assistance greatly appreciated.
Thanks
Phil.

RebeccaH

Hi @Bradders ,

Thanks for reaching out. Sorry to hear you’re having difficulty. If the plug is broadcasting it’s own hotspot, that usually means it cannot connect to your network. First thing I’d suggest is connecting to the hotspot and seeing if you are able to re-add your network credentials.

Bradders

Thanks Rebecca for responding. I can see both plugs broadcasting their SSID’s, when I select the Wifi network it shows as “connecting” but never seems to “connect”….or should I be something different to connect? (Sorry to be a muppet) , I appreciate your advise. :-(

Bradders

Should I be able to connect via an IP address?

Bradders

Rebecca how can I attach a log file please?

RebeccaH

Hi @Bradders

You’re not a muppet! Seems that I am, as not sure exactly what you’re asking!

In order to cover all bases, are you sure you’re putting the correct password in? I’m sure you are, but it’s a mistake we’ve all made - certainly I have!

Regarding attaching the log file, you should be able to paste it in the forum text box. If you put three backticks before and after it, as shown below, it will format it nicely:

```
Your
log
file
```

I hope this helps!

Bradders

Hi Becca, thanks again. I can see both devices broadcasting their SSID, I can’t connect them to check WiFi details, they are not currently connected to my router (they have been previously looking at the router, but not currently.
I am at a loss, what do I need to do to connect to them?