Possible Relay Failures

logicalfixes

At least 3 units have failed with power related issues.

The earlier 2 were Tasmota types, however this latest failure is an ESPHome version purchased 10/10/204 (6 months old)

The issue is the Blue LED toggles On/Off correctly but the power remains on, consumption is around 200W and less than 400W peak, the plug feeds a Dell PC plus 2 monitors.

The other failures were
1, intermittent power possibly a loose connection.
2, no power at all.

It’s a shame because other than the above, these smart plugs are excellent!

RebeccaH

Hi logicalfixes

Thank you for stopping by, though I’m sorry to read your smart plugs aren’t working as expected.

Regarding your most recent order, that sounds like it could be a premature death of the relay. However, to cover all bases, can you please confirm that you’re running the latest version of ESPHome on the plug?

Assuming the firmware update doesn’t rectify this issue, please email: help@mylocalbytes.com with your plug’s batch number and your order number and I’ll do my best to help!

Regarding the other plugs, we have seen some cases where intermittent network connections cause the plugs to reboot. This behaviour is documented in the two locations below:

Without more information about your last plug, it is difficult to advise. Can you see it in your router’s settings at all, which would imply it is connecting to your network? Do you see it broadcasting a hotspot?

I look forward to hearing from you.